FAQ

Yes. During online checkout you will complete both the waiver and terms of service for your convenience.

Upon completion of setup by our crew, you will be sent a text with pictures and the number for your cabana.

Call or text us at 941-315-6784

Call or text us at 941-315-6784. We’ll double check the reservation and deliver any missing items to you on the beach.

You will be provided a trash bag that will be attached to a leg of your tent. We will remove all trash with the tent removal at the end of the day.

Yes…subject to availability. Just add an additional cabana to your online order.

As long as winds are forecasted to be below 25 miles per hour we will set-up the rentals. However, if you are on the beach and excessive winds or lightning occur, please immediately seek shelter off of the beach.

Rentals will be available no later than 10 a.m. on most days. For same day reservations, we do not guarantee a 10am setup time. If high winds or temporary rain showers are occuring, setup may be delayed.

Later removal times are now available! Check out our late pickup section for options. We do not offer any early set up times, but you are welcome to begin using your cabana as soon as you recieve your confirmation text that morning.

If we remove your cabana prior to 1pm you will not be charged for that day. If early removal takes place after 1pm you will be charged for the full day.

When on the Book Now screen, choose Self Service Home Delivery and we will deliver beach equipment to your rental for a period of days chosen by you.

The reservation deposit is non-refundable. Cancellations outside of 30 days prior to the first day of the rental will be given a full refund less the reservation deposit. Cancellations within 15-29 days of the first day of the rental will be given a 50% refund (The reservation deposit will be applied towards the 50% cancellation fee). Any cancellations within 14 days of the first day of the rental will not be given a refund. If CabanUp must cancel a day of your reservation due to weather conditions, you will be given the option to reschedule (based on availability) or a full refund for the cancelled day.

No. If we cancel you will recieve a credit back to your card on file. However, we would be more than happy to work with rescheduling your beach day to a day that works for you.

Yes, based upon availability for the Service Date.

You can request a new Set-up Point up to at least 24 hours in advance. Once the cabana has been placed, we will be unable to move it.

Yes. Reservations are made on the website for your convenience. If you have any questions feel free call or text at 941-315-6784 email us at [email protected]

Because rain tends to be intermittent, we will set up most days. The only exceptions will be in the event of major storms, lightning or excessive winds. In the event one of those conditions exist, you’ll be notified on the morning of your Service Date that the service is cancelled and you will be not be charged for that day. In the event of a major storm, service may be cancelled several days in advance.

If there is lightning during the set-up period, or forecasted to be likely prevalent during most of the day or during the recovery period, service will be cancelled and you will not be charged for that day. In the event you are using your rental and it begins to lightning or excessive winds arise, please immediately seek shelter off of the beach.

Standard Rentals will start to be taken down at 4:30 p.m. Late pickup times for hours ranging between 4:30-7:30 are available for purchase.